Terms of Service

Last Updated: January 2025

Welcome to the website of Zhongshan EPERS Electrical Appliance Co., Ltd. ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website.

1. Acceptance of Terms

By accessing our website and/or submitting inquiries, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Purpose of Website

Our website is designed to provide information about our motor run capacitors and related products. The content is intended for business-to-business (B2B) purposes and for individuals interested in our products.

3. Product Information

3.1 Accuracy

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that:

• Product descriptions are completely error-free
• Specifications are applicable to all applications
• Product images are exact representations

3.2 Customization

Many of our products can be customized according to customer requirements. Final specifications are confirmed through direct communication and written agreements.

4. Inquiries and Communications

4.1 Inquiry Submission

When you submit an inquiry through our website:

• You agree to provide accurate and truthful information
• You authorize us to contact you regarding your inquiry
• Your information will be handled according to our Privacy Policy

4.2 Response Time

We aim to respond to all inquiries within 24 hours. However, response times may vary due to business hours, holidays, or volume of inquiries.

5. Orders and Pricing

5.1 Quotations

All quotations provided through our website are preliminary and subject to confirmation. Final pricing depends on:

• Order quantity
• Product specifications
• Shipping terms
• Current market conditions

5.2 Order Confirmation

No binding contract exists until a written order confirmation is issued by us and accepted by you.

5.3 Payment Terms

Payment terms are specified in individual contracts and may include:

• Advance payment / deposit requirements
• Letter of Credit (L/C)
• Telegraphic Transfer (T/T)

6. Intellectual Property

6.1 Website Content

All content on this website, including text, images, logos, and design, is our property or the property of our licensors and is protected by copyright laws.

6.2 Restrictions

You may not:

• Reproduce or redistribute website content without permission
• Use our trademarks without written authorization
• Modify or create derivative works from our content

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Damages resulting from use or inability to use our website
• Product-related claims covered by separate warranty agreements

8. Product Warranty

Product warranties are specified in individual sales contracts and may include:

• Quality guarantees meeting agreed specifications
• Replacement or refund terms for defective products
• Limitations based on proper use and installation

Specific warranty terms are provided in product documentation and contracts.

9. Export Compliance

Our products are subject to export control regulations. Customers are responsible for:

• Compliance with import regulations in their country
• Obtaining necessary licenses or permits
• Paying any applicable taxes, duties, or fees

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Termination

We reserve the right to:

• Suspend or deny access to our website
• Terminate business relationships at our discretion
• Modify or discontinue website services without notice

12. Governing Law

These Terms of Service are governed by the laws of the People's Republic of China. Any disputes arising from these terms shall be resolved through negotiation or in Chinese courts.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the new terms.

14. Severability

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will remain in full force and effect.